Managed IT services (MSP) for businesses in Caracas, Venezuela and Colombia
An MSP is an outside team that takes responsibility for keeping your company's technology running: networks, devices, email and backups. At Nextcore we design, monitor and support your IT infrastructure under a service level agreed in writing.
What a managed service includes
We define the scope with you based on how your business operates. Typically:
- Monitoring of the network and critical devices.
- Technical support for your users, remote and on-site.
- Maintenance, updates and backups.
- Basic security: firewall, access and accounts.
- Regular reports on what happened and what was resolved.
Support for businesses in Caracas
We are based in Caracas, so we can handle incidents on-site when needed, on top of day-to-day remote support.
Service for businesses in Colombia
We are also based in Colombia and serve companies there. Scope, service hours and response times are agreed in writing.
Technologies we work with
Ubiquiti / UniFi, Cisco, FortiGate, Juniper, MikroTik, Grandstream and Starlink. We choose based on your case, not a fixed brand.
How we start
We review your current infrastructure, tell you what we found and send a written proposal with scope, timeline and price, no commitment.
Nextcore is based in Venezuela (Caracas) and Colombia, and serves businesses in both countries.
Frequently asked questions
What is an MSP?
It stands for Managed Service Provider: a provider that continuously manages and supports a company's IT infrastructure, instead of stepping in only when something breaks.
How much does a managed IT service cost?
It depends on the number of devices, locations and the service level you need. That is why we quote in writing after reviewing your case.
Do I have to replace my current equipment?
Not necessarily. We start from what you already have and only suggest changes when there is a clear reason and you approve.
Let's talk about your project
Tell us what you need and we'll reply with a clear plan, no strings attached. Pick the WhatsApp for your country.
Other ways to reach us
We reply during business hours. WhatsApp is the fastest.
Send us a message
Tell us about your project and we'll get back to you.